If your phone gets stolen, your ATM card goes missing, or you notice suspicious transactions, Ecobank allows you to instantly block your account using a USSD code—no need for internet or a smartphone.
✔ USSD Code to Block Ecobank Account
Dial:
*326*911#
Follow the on-screen instructions to block your account immediately.
This action will:
- Disable all outgoing transactions
- Block access from unauthorized devices
- Secure your funds until you unblock it
When Should You Block Your Ecobank Account?
Use the USSD code if you experience any of the following:
- Your phone is stolen
- Your ATM card is lost or compromised
- Someone else has your bank details
- Unauthorized withdrawals or alerts appear
- You suspect fraud or identity theft
Alternative Ways to Block an Ecobank Account
1. Block via Ecobank Customer Care
Call:
+234 700 500 0000
or
+234 1 277 2904
2. Block via Ecobank Mobile App
If you still have access to your phone, you can log in and:
Menu → Card Services → Block Account/Card
3. Visit Any Ecobank Branch
Go with a valid ID to request manual blocking.
How to Unblock Ecobank Account
You can only unblock your account by visiting any Ecobank branch for identity verification.
Frequently Asked Questions (FAQ)
1. Is the Ecobank USSD block code free?
Yes, dialing *326911# is free.
2. Will this block only my card or the entire account?
It blocks your entire account, including USSD, mobile app, and card access.
3. Does *326# work for all networks?
Yes—MTN, Airtel, Glo, and 9mobile.
Conclusion
Blocking your Ecobank account via USSD is the fastest way to protect your money during emergencies. Simply dial *326*911#, and your account will be locked instantly. Always act quickly when you suspect unauthorized access.
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