MTN Caller Tune is a fun service that lets you replace the normal ringing sound callers hear with music, comedy, or special messages. Instead of the regular “ring ring,” your friends hear a song or sound you’ve chosen. While this can be entertaining, not everyone wants to keep the service forever — especially when it comes with a recurring subscription fee.
If you’re looking for a simple way to stop the service, this guide will walk you through how to cancel MTN Caller Tune quickly and easily.
What Is MTN Caller Tune?
MTN Caller Tune (also known as MTN Callertunez) is a value-added service that allows MTN users to set music or audio clips for incoming callers to listen to before the call is answered.
The service usually comes with:
- A daily, weekly, or monthly subscription fee
- Extra charges for streaming specific songs or tones
- Automatic renewal unless you cancel
If you no longer want to be charged or simply prefer the normal ringing tone, it’s best to deactivate it.
Why You Might Want to Cancel
There are several reasons subscribers decide to turn off MTN Caller Tune:
- To stop recurring charges
- To reduce airtime deductions
- To return to the normal ringing sound
- Because they no longer use the feature
Whatever your reason, the cancellation process is straightforward.
Method 1: Cancel MTN Caller Tune via SMS
This is the easiest and most popular method.
Steps to Follow:
- Open your phone’s SMS app
- Create a new message
- Type STOP in capital letters
- Send the message to 4100
- Wait for a confirmation SMS from MTN
Once you receive the confirmation message, your Caller Tune subscription has been successfully canceled, and you will no longer be charged.
Method 2: Cancel Using USSD Code
You can also deactivate the service using a USSD menu.
Follow These Steps:
- Open your phone dialer
- Dial *410#
- Press the call button
- Follow the on-screen options for Caller Tune management
- Select the option to Deactivate or Cancel subscription
You’ll receive a notification confirming that the service has been turned off.
Method 3: Cancel via MTN Customer Care
If the SMS or USSD methods don’t work, you can contact MTN customer care for help.
Here’s How:
- Dial 300 from your MTN line
- Follow the voice prompts to speak with a customer care representative
- Request cancellation of your Caller Tune service
The representative will deactivate it for you and confirm once it’s done.
How to Confirm That Caller Tune Is Cancelled
After canceling, it’s important to make sure the service is truly off.
You can confirm by:
- Dialing *410# again to check your Caller Tune status
- Calling your number from another phone to hear if the normal ringing tone has returned
- Checking that you no longer receive Caller Tune subscription renewal messages
If you still hear music instead of ringing, try repeating the cancellation steps.
Will I Be Charged After Cancelling?
Once your cancellation is successful, future auto-renewal charges will stop. However, you won’t get a refund for the current subscription period you already paid for.
For example, if your Caller Tune renews monthly and you cancel halfway through the month, you may still have access until the period expires — but you won’t be billed again.
Things to Keep in Mind
Before and after canceling, remember:
- Deleting a song does not cancel the subscription
- You must send STOP to 4100 or deactivate through the USSD menu
- Cancellation works on prepaid and postpaid lines
- Charges may differ depending on your previous Caller Tune plan
Always wait for a confirmation message to be sure the process was successful.
Can You Reactivate Later?
Yes! If you change your mind, you can always subscribe again by dialing *410# or sending keywords to 4100 to choose new tunes.
So canceling doesn’t mean you lose the service forever — it just stops the billing until you decide to return.
Final Thoughts
MTN Caller Tune can be entertaining, but if you’re not using it or want to avoid extra charges, canceling is a smart move. Thankfully, MTN makes the process quick and stress-free.
To recap, the fastest way is:
Send STOP to 4100
Within minutes, your line will return to the normal ringing tone, and recurring charges will stop.
Simple, fast, and effective. Now you’re back in control of your airtime.
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